When does an agent's duty of confidentiality typically end?

The duty of confidentiality that real estate agents owe to their clients is one of the most critical aspects of their professional conduct. This obligation is rooted in the trust a client places in their agent, expecting that the information shared in the course of the agent-client relationship will be kept private.

In most cases, this duty extends beyond the duration of the agency relationship itself, meaning that agents are expected to maintain confidentiality long after the transaction is complete. This can safeguard sensitive information, such as pricing strategies, financial conditions, or personal circumstances, from being disclosed to anyone, including future clients and other parties in subsequent transactions. Such a standard builds a foundation of trust and protects clients from potential harm that could arise from the unauthorized sharing of their private information.

While there are specific legal exceptions, agents typically maintain their duty of confidentiality almost indefinitely. This is why the notion that an agent's duty of confidentiality ends at a certain transaction milestone or upon signing a new agreement does not align with the broader understanding of agent-client relationships and professional ethics in real estate.